Location: Downing Street, Smethwick

Job Description

An opportunity has arisen for a Receptionist to join us on a part-time basis, working Monday – Friday, 8:15am – 1pm.

You will be responsible for welcoming visitors to the site, directing them appropriately, answering phone calls, email and directing these communications to the relevant staff/department. You will deal with enquiries both on the telephone and face to face and supplying information regarding the organisation to the general public, clients, customers and suppliers.

Roles and Responsibilities

  • Operate telephone switch board; answer, screen and direct calls accordingly
  • Represent the business with a positive attitude and professional appearance
  • Responsible for opening the reception area ahead business operating hours
  • Greet and welcome visitors to the business
  • Deal with enquiries from the public and customers
  • Sign visitors into site, monitor access and maintain security awareness
  • Provide general administrative and clerical support as required to departments including HR
  • Receive and sort mail and deliveries as required
  • Control inventory relevant to the reception area
  • Maintain appointment diary, organise conference & meeting room bookings, coordinate meetings and orgainse catering
  • Provide cover for colleagues on alternative shifts/sites.

Qualifications and Experience

  • Business Administration NVQ desirable
  • Excellent telephone and PC skills
  • Previous experience working in a reception/ front of house role
  • Friendly and helpful manner
  • Good communication and customer service skills.